Privacy Policy

Effective Date: [01.08.2025]

At Crax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us.

1. Information We Collect

We may collect the following information:

• Name, contact number, and email address
• Shipping and billing address
• Payment details (processed securely via trusted gateways)
• Purchase history and preferences
• Device and browser information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve our website and services
• Send updates, offers, or important notifications (only if you opt in)
• Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared only with:

• Delivery partners (for order shipment)
• Payment processors (for transaction processing)
• Legal authorities (only if required by law)

4. Cookies

We use cookies to:

• Enhance your browsing experience
• Remember your preferences
• Track website traffic and performance

You can manage cookies through your browser settings.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access or misuse.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request data deletion
• Opt out of promotional messages

For any privacy-related concerns, contact us directly.

This website is operated by Arjun Saikia

7. Contact Us

If you have questions about this policy or your data:

• 📞 WhatsApp Support: 6003859063
• 📧 Email: shopcrax@gmail.com